Tired – overworked – emotionally and physically drained? Are your aging parents challenged, or is your young child ill? Is your partner out of work, or overworked? If any of these scenarios describe you, you may be in need of balance. If you know your skills, abilities, and performance record are strong and valued, you have a solid footing for negotiating flexible work arrangements.
What is negotiation? Practically, it’s making the other person an offer or proposal that he or she may find more attractive than the next best alternative. Some consider negotiation to be the art of making deals. It is certainly that, but it also involves educating the other party about merits of your offer or proposal or talents, skills, and actual and potential contributions. Negotiation is a key component of creating workplace balance and thus avoiding burnout. To negotiate successfully, you must do some advance planning. The process is simple, but each step is critical to the outcome.
- Be prepared. Follow the tips and understand the rationale; know what you want and understand what the other party wants.
- Open with your case; this demonstrates confidence. Then, listen actively.
- Support your case with facts.
- Explore areas of agreement and disagreement, and seek understanding and possibilities.
- Indicate your readiness to work together.
- Know your options.
- Advance to closure by confirming the details.
- Make it happen!
|Know what you are willing to accept and be honest about your requirements||You will be empowered in support of your interests.
Your listener will recognize your confidence level.
|Do not disclose what you are willing to accept in terms of salary or conditions. Have a deal-breaker in mind, i.e., lack of flexibility in hours.||This will compromise your negotiating power.|
|Determine what the other party is willing to accept.||It is better to know the alternatives up-front than to second-guess.|
|Be an active listener, like a student.||Assume there are things about the situation that you don’t understand.
Let the other party know that you have heard and understood what has been said.